Frequently Asked Questions (FAQ)
You can sign up using your email, phone (with OTP verification), Google, or Apple sign-in.
Tap Forgot Password on the login screen and follow the instructions. A reset link will be sent to your registered email.
Yes, from Settings → Account → Delete Account. This is required for App Store compliance. Once deleted, your data will be removed from our systems.
AI uses your profile data (age, weight, goals, etc.), smart device data, and subscription tier to create a personalized workout, diet, or mental wellness plan. Paid tiers allow custom prompts for even more personalization.
Yes. Wewell integrates with Apple Health, Google Fit, and supported wearables for real-time step count, heart rate, and activity tracking.
The AI Coach is your personal virtual assistant inside Wewell. You can chat with it in real time to:
Ask questions about fitness, nutrition, or mental wellness.
Get instant advice tailored to your profile, goals, and smart device data.
Receive AI-generated plans or quick adjustments to your current routine.
Ask for motivation, tips, or reminders when you need support.
No. Wewell does not sell or share your personal data with third parties.
Subscriptions are managed through App Store or Google Play. You can upgrade, downgrade, or cancel anytime.
Subscriptions are managed through App Store or Google Play. You can upgrade, downgrade, or cancel anytime.
Subscriptions are managed through App Store or Google Play. You can upgrade, downgrade, or cancel anytime.
Subscriptions are managed through App Store or Google Play. You can upgrade, downgrade, or cancel anytime.
If your issue isn’t covered here, please contact us at support@wewell.me